Docs / Troubleshooting
Troubleshooting
Common questions, warning signs, and when to call support.
- 1.
Printer is offline
Most of the time it’s a cable or a DHCP lease.
- 2.
KDS screen is blank
Either the realtime channel is disconnected or the filter is wrong.
- 3.
My internet is down
The bridge keeps queuing. The cashier switches to cash-only.