First 60 minutes on halopos — sign up, add a menu, take an order.
- OverviewHow halopos is organised, what you install where, and what the surfaces are called.
- Create your tenantSelf-serve signup — two minutes, no credit card.
- Take your first orderAdd a menu, open a shift, take cash, see it in reports.
Printers, EFTPOS, cash drawers — pair, configure, troubleshoot.
- Install the hardware bridgeOne process per venue on a Mac mini. Runs as a user service; connects out to halopos.
- Pair an Epson printerTM-T82III, TM-m30, TM-T88V — any ESC/POS TCP printer at port 9100.
- Pair a Star printerTSP100/650, mPOP, mC-Print in Line Mode — different vocabulary, same transport.
- Pair a Bixolon printerSRP-350III, SRP-380, SRP-Q300 — ESC/POS dialect with vendor quirks we handle for you.
- Pair a Tyro EFTPOS terminalIntegrated card payments via Tyro iClient — live after certification.
- Pair a Smartpay EFTPOS terminalJSON-RPC over TCP to a Smartpay terminal — configure once, done.
- Bring your own printerThe Adapter SDK — write 100 lines, get a new vendor on halopos.
Running a shift, reports, reconciliation, staff management.
- Shifts and Z-reportsOpen, trade, close, reconcile. The cash-variance story at the end of the day.
- ReportsDaily summary, item mix, BAS export, payment reconciliation.
- Staff and permissionsOwners, managers, cashiers, waiters, kitchen. Manager-gated sensitive actions.
Common questions, warning signs, and when to call support.
- Printer is offlineMost of the time it’s a cable or a DHCP lease.
- KDS screen is blankEither the realtime channel is disconnected or the filter is wrong.
- My internet is downThe bridge keeps queuing. The cashier switches to cash-only.
How we handle your data, what you can export, how deletion works.
- Export your dataOne JSON archive with your tenant config, staff, menu, orders, payments, audit summary.
- Delete your tenantIrreversible, with a 30-day grace period. Triggered from Admin → Privacy.
Adapter SDK, API patterns, webhooks.
- Adapter SDKShip a new printer, EFTPOS, scale, or drawer driver in a day.
- Inbound webhooksStripe today; Tyro reserved. Signature-verified, idempotent, per-tenant.